Southland Warm Homes Trust Hardship Support

Southland Warm Homes Trust Hardship Support

Helping Southland households access warmer, drier and healthier homes when standard funding is not enough.

Additional support may be available for households experiencing financial hardship or exceptional circumstances.

Apply for Hardship Support
Is your home cold, even with a heat pump

Additional help when it is needed

What Is Hardship Support?

Sometimes standard subsidies do not fully cover the cost of creating a warm and healthy home.

Southland Warm Homes Trust Hardship Support provides additional assistance for households experiencing genuine financial hardship or exceptional circumstances.

Applications are assessed individually. Our team will consider your household circumstances, your home’s needs and other funding that may be available.

Support That May Be Available

Support depends on your circumstances, property needs, programme requirements and available funding.

1

Home Heating

Assistance towards approved heating solutions or heating-related improvements.

2

Home Insulation

Assistance towards approved ceiling or underfloor insulation where additional support is required.

3

Healthy Home Improvements

Other approved measures that may help improve warmth, dryness, comfort and wellbeing.

Assistance is subject to assessment, approval and available funding. Not every household will receive every service listed.

Who May Be Eligible?

You may be considered for assistance if your household:

✓ Is experiencing genuine financial hardship
✓ Is struggling to afford essential heating or insulation improvements
✓ Has housing conditions affecting health, comfort or wellbeing
✓ Has explored other available funding, but a financial gap remains
✓ Has exceptional circumstances requiring individual consideration
Not sure whether you qualify?

We encourage you to apply. Our team can review your circumstances and discuss the assistance that may be available.

Check My Eligibility

How the Process Works

Our team will guide you through the application and assessment process.

1

Apply Online

Complete the hardship application form and tell us about your circumstances.

Apply Now
2

Initial Review

We review your application and discuss your household and housing needs.

3

Home Assessment

Where appropriate, we assess the home and identify suitable improvements.

4

Funding Review

Available subsidies, grants and hardship support options are explored.

5

Decision and Support

If approved, the agreed assistance and next steps are arranged.

Why This Support Matters

Hardship support helps bridge the gap when standard funding is not enough to meet essential household needs.

✓

Warmer Homes

Practical improvements can make homes easier and more affordable to heat.

✓

Healthier Living

Warmth, dryness and ventilation can support healthier living conditions.

✓

Reduced Hardship

Additional assistance can reduce financial barriers to essential improvements.

✓

Better Wellbeing

A more comfortable home can improve household comfort and wellbeing.

Local support for local households

Supported by Southland Warm Homes Trust

Southland Warm Homes Trust supports practical initiatives that help improve warmth, health and wellbeing in Southland homes.

Through its hardship assistance, eligible households may receive additional support when exceptional circumstances prevent essential home improvements from proceeding.

Every Southland Household Deserves a Warm, Healthy Home

If financial hardship is preventing your household from accessing essential insulation, heating or healthy-home improvements, apply to have your circumstances reviewed.

Apply for Hardship Support