Before you book a repair, take a look at our Heat Pump Troubleshooting blog. There are three simple things you can check yourself – and sometimes that’s all it takes to get your heat pump running again.
Complete the form below and tell us what’s happening. If you can, include any fault code showing on the unit or remote. This will help our team understand the problem and arrange the right support.
Damp air causes respiratory problems
At 3% inflation, household energy bills are set to double again in the next 20 years
Hot water heating is 38% of household energy use
The current average rate of increase in electricity prices is 8.5%
Opening windows 20 minutes per day exchanges air making home easier to heat
The recommended temperature for living rooms is 18-22 degrees
Damp air is harder to heat
Drying clothes inside creates 5 litres of moisture per day
NZ has one of the highest rates of asthma in the OEDC that’s 1 in 4 children, costing us about $4 billion per year
NZ homes are expensive to run, we spent approx $250m on inadequate heating
Space heating is 36% of household energy use
Insulating a home is an investment for future generations who live in the house
Cold homes contribute to 1600 extra deaths in NZ per year
Every $1 spent on insulation equates to a $5-$7 return in health and energy benefits.
Warmer drier homes = fewer hospital admissions
Cleaning mould with white vinegar kills it
The recommended temperature for utility or laundry rooms is 14-16 degree
Un-flued gas heaters create 1 litre of moisture per hour
Insulation makes your home warmer, drier and healthier….and it lasts for generations
The recommended temperature for bedrooms is 16-18 degrees