Why Regular Servicing is Essential

Heat pumps work tirelessly to regulate your home’s temperature, and like any hardworking appliance, they require regular maintenance to function optimally. Over time, components can wear out, and without proper servicing, your heat pump may become less efficient, leading to higher energy bills and potential breakdowns.

Benefits of Heat Pump Servicing

  1. Improved Efficiency: Regular maintenance helps your heat pump run more efficiently, reducing energy consumption and lowering your utility bills.
  2. Extended Lifespan: Servicing can extend the lifespan of your heat pump by addressing minor issues before they become major problems.
  3. Enhanced Performance: A well-maintained heat pump provides consistent and reliable heating and cooling, ensuring your home remains comfortable year-round.
  4. Cost Savings: Preventative maintenance can save you money by reducing the need for costly repairs and improving the overall efficiency of your system.

What Does Heat Pump Servicing Involve?

A comprehensive heat pump service includes several key steps to ensure your system is in top condition:

  • Inspection and Cleaning: Technicians will inspect and clean the various components of your heat pump, including the coils, filters, and fans. This helps to remove any dirt or debris that may be affecting performance.
  • Checking Refrigerant Levels: Proper refrigerant levels are essential for efficient operation. Technicians will check and adjust these levels as needed.
  • Testing and Calibration: The system’s controls and thermostat will be tested and calibrated to ensure they are working correctly.
  • Lubrication and Tightening: Moving parts will be lubricated, and any loose connections will be tightened to prevent wear and tear.

When to Schedule Heat Pump Servicing

It’s recommended to have your heat pump serviced at least once a year, ideally before the start of the heating or cooling season. Regular servicing can help you avoid unexpected breakdowns and ensure your system is ready to handle the demands of the upcoming season.

Trust Awarua Synergy for Your Heat Pump Servicing Needs

At Awarua Synergy, we understand the importance of keeping your heat pump in excellent condition. Our team of experienced technicians is dedicated to providing top-quality servicing to ensure your system operates efficiently and reliably. Contact us today to schedule your heat pump service and experience the benefits of a well-maintained system.

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Insulating your home is one of the smartest investments you can make for comfort, energy efficiency, and long-term savings. Proper insulation helps maintain consistent indoor temperatures, reduces energy bills, and minimizes your environmental footprint. However, while DIY projects may seem appealing for cost savings or simplicity, insulation installation is not a task to take lightly.

Improperly installed insulation can lead to energy inefficiency, moisture problems, and even health risks, ultimately costing you more in the long run. Professional insulation installers bring the expertise, tools, and knowledge to ensure the job is done safely and effectively. In this article, we’ll explore the key reasons why hiring professionals for your insulation needs is the best decision for your home and your peace of mind.

Our 8 reasons why you should use a professional for your insulation installation

Expert Assessment and Recommendations

Professionals from Awarua Synergy can conduct a thorough assessment of your home to determine the most effective insulation solutions. They consider factors such as the type of insulation, the areas that need insulation, and the specific needs of your home based on its design and location.

Proper Installation Techniques

Incorrectly installed insulation can lead to gaps, compression, and other issues that reduce its effectiveness. Professionals have the training and experience to install insulation correctly, ensuring maximum efficiency and performance.

Safety Considerations

Installing insulation can involve working in confined spaces, handling materials that may cause irritation, and dealing with electrical wiring. Professionals are equipped with the necessary safety gear and knowledge to handle these hazards safely.

Compliance with Regulations

There are specific building codes and regulations regarding insulation in New Zealand. Professionals are familiar with these requirements and ensure that your insulation meets all legal standards.

Quality Materials

Awarua Synergy uses high-quality insulation materials that are suited to the harsh conditions of Southland and parts of Otago. Professionals can recommend the best products for your home, such as eco-friendly options like Mammoth and Terra Lana.

Long-Term Savings

While professional installation may have an upfront cost, it can save you money in the long run. Properly installed insulation reduces energy bills by maintaining a consistent indoor temperature, reducing the need for heating and cooling.

Warranty and Support

Professional installation often comes with a warranty, providing peace of mind that any issues will be addressed. Awarua Synergy offers ongoing support to ensure your insulation continues to perform effectively.

Access to Subsidies and Financing

Professionals can help you navigate available government subsidies and financing options, making insulation more affordable. Awarua Synergy can provide quotes that include or exclude subsidies, depending on your eligibility.

How we can help

By choosing professional insulation services from Awarua Synergy, you ensure that your home is insulated effectively, safely, and in compliance with all regulations, leading to a more comfortable and energy-efficient living environment. Book a free home assessment now..

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Creating a healthy home is essential for the well-being and comfort of your family. With most of us spending up to 90% of our time indoors, ensuring clean air inside the home is crucial,  especially for children and older family members.  Indoor air quality is affected by moisture, mould and airborne particles, mostly created from everyday living.  To help your family breathe easy, it’s important to address these issues.

Here are 11 quick tips to improve your home’s air quality by reducing moisture, mould, and other harmful particles:

Use Your Extraction Fan
Always turn on your extraction fan while showering and leave it running afterward to clear out moisture and steam. Even after the water stops, steam lingers in the air and can create problems.

Let the Dishwasher Finish Drying
Avoid opening the dishwasher mid-cycle. The steam released adds unnecessary moisture to your kitchen. Let the drying cycle complete, so the water drains away properly.

Open Windows and Doors Daily
This simple habit can significantly improve air quality. Opening doors and windows during the day helps replace stale, moist air with fresh, clean air. This is particularly important in winter when homes tend to be closed up.

Use Electric Heating
Unflued gas heaters and older fireplaces can add moisture and harmful particles to your home. Instead, opt for electric heating methods like heat pumps to keep your home warm without compromising air quality.

Avoid Drying Laundry Indoors
Drying clothes indoors can release up to 5 litres of moisture into your home per load. If you must dry laundry indoors, use a dehumidifier or run an extraction fan. For dryers, ensure the vent leads outside.

Keep an Eye on Mould
Mould can have serious health implications. If your home’s humidity exceeds 60% RH, it’s time to check for mould. Look at wallpaper, flooring, window frames, and corners. Use vinegar to clean it, but remember, lowering humidity is the key to preventing it permanently.

Leave Space Between Furniture and Walls
A small gap between furniture and walls allows air to circulate, reducing mould and mildew growth. Similarly, leave wardrobe and cupboard doors slightly open and avoid overfilling them to promote airflow.

Fix Leaks Promptly
Leaks can lead to increased humidity and higher heating or water bills. Check for gaps or cracks in walls, windows, and roofs, and ensure taps and plumbing connections are tight.

Clean Gutters and Drains
Blocked gutters and drains can cause rainwater to pool and seep into your walls or roof, leading to hidden mould issues. Regularly clear out debris to ensure proper water flow.

Install Ground Moisture Barriers
A cost-effective way to combat rising moisture is to lay a polythene sheet under your home. This barrier prevents moisture from the ground or foundation from seeping into your floors. Learn more.

Consider a Ventilation System
Maintaining good indoor air quality can be challenging with busy schedules or during bad weather. A ventilation system works around the clock to clean and filter your air, reducing moisture, mould, and other particles automatically.

Ready to Create a Healthy Home?

Take the first step toward improving your family’s air quality. Book your free home assessment today!

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Awarua Synergy, leading suppliers and installers of cost-effective, energy-efficient products for Southland homes, farms, and businesses, are proudly marking their 20th anniversary this month.

 

Awarua Synergy was developed in 2004 from the Bluff Healthy Homes project, which worked to ensure the people of Bluff had better protection against the cold winter climate.

 

General Manager Sumaria Beaton-Sikisini said this proved so successful the next logical step was to offer some of its best products, services and ideas to the wider region.

 

“It’s incredible to think that we’ve evolved from a concept, figuring things out in a wee building on Te Rau Aroha marae, to the successful operation we are today,” she said.

 

Quickly gaining traction, Awarua Synergy has gone from strength to strength, helping the community better understand the unique needs of a challenging climate and the crucial benefits of living in a warm, dry, healthy home.

 

“Now we travel throughout the country sharing our knowledge and expert advice with communities as far away as the Chatham Islands,” she said.

People come away from Healthy Homes workshops amazed at the breadth and wealth of knowledge, practical advice and tips that can be used to make a real change in their lives from the minute they get home, she said.

 

Southland Business Chamber CEO Sheree Carey said her team had recently attended one of Awarua Synergy’s workshop sessions.

 

“Sumaria provided a really informative workshop for our team,” Carey said.

“It was great to dispel some myths about homes and learn about the easy fixes we can do to ensure our team are warm and healthy. I would recommend all workplaces provide this session to their staff.”

 

Awarua Synergy also provide the best the world has to offer in products and solutions to help combat the harsh Southern climate.

 

“We’re not just about insulation – we have heating, hot water, ventilation and LED lighting that would have blown our minds twenty years ago. We’re really out here scouring the world for the best of the best and bringing it home,” Beaton-Sikisini said.

 

Twenty years may seem like a long time but it’s just the beginning, she said.

 

“There’s constant change in how we look at keeping a home healthy and we’re right in amongst it. It’s been a wonderful journey so far and there’s still miles to go.”

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Photo: Typical Southland underfloor covered in mold

A moisture barrier is a crucial component of many homes, particularly in areas with high humidity or potential for water damage. Here are some of the key benefits it provides:

Prevents MoUld and Mildew Growth:
  • Health hazards: Mould and mildew can cause respiratory issues, allergies, and other health problems.
  • Property damage: These organisms can also damage building materials, leading to structural issues.
Reduces Wood Rot:
  • Structural integrity: Wood rot can weaken the foundation and walls of your home, compromising its structural integrity.
  • Costly repairs: Repairing wood rot can be expensive and time-consuming.
Improves Indoor Air Quality:
  • Reduces allergens: Moisture can contribute to the growth of allergens like dust mites.
  • Creates a healthier environment: A dry indoor environment is generally healthier for occupants.
Increases Energy Efficiency:
  • Reduces moisture-related issues: Moisture can interfere with insulation and HVAC systems, leading to higher energy bills.
  • Improved comfort: A drier home is often more comfortable and easier to heat or cool.
Protects Flooring and Furniture:
  • Prevents damage: Moisture can cause warping, staining, and other damage to flooring and furniture.
  • Extends the life of belongings: A moisture barrier can help protect your belongings from premature wear and tear.
Reduces Pest Infestations:
  • Unfavorable environment: Many pests thrive in moist conditions.
  • Fewer problems: A drier home can deter pests like termites and mould mites.

By installing a moisture barrier, you can significantly improve the health, comfort, and longevity of your home.

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Choosing to have your heat pump installed by professionals has several advantages.  Read on to find 8 key reasons why Awarua Synergy can not only provide a professional install, they can also help to ensure your heat pump is saving you more on your power bills.

Expert Assessment and Recommendations

Professionals from Awarua Synergy can evaluate your home to determine the best heat pump solution. They consider factors such as the size of your home, insulation levels, and specific heating and cooling needs to recommend the most efficient and effective heat pump system. You can book a free home assessment here. It’s a friendly, obligation-free visit from an Awarua Synergy expert that could make a huge difference to you – and your power bills.

Proper Sizing and Installation

Correct sizing of a heat pump is crucial for optimal performance. A unit that is too small won’t heat or cool effectively, while one that is too large will cycle on and off frequently, wasting energy. Professionals ensure the heat pump is correctly sized and installed to maximize efficiency and comfort.

Safety and Compliance

Installing a heat pump involves electrical work and handling refrigerants, which can be hazardous if not done correctly. Professionals are trained to handle these safely and ensure the installation complies with all local building codes and regulations.

Quality Assurance

A professional installation guarantees that the heat pump is installed correctly and functions as intended. This includes proper placement, secure mounting, and correct connection of all components. Awarua Synergy provides a warranty on their installations, offering peace of mind and protection against potential issues.

Efficiency and Performance

Professionally installed heat pumps operate more efficiently, providing better heating and cooling performance. This leads to lower energy bills and a more comfortable living environment. Professionals also ensure that the system is optimized for your specific home conditions.

Access to Subsidies and Financing

Awarua Synergy can help you navigate available government subsidies and financing options, making heat pump installation more affordable. We provide quotes that include or exclude subsidies, depending on your eligibility.

Ongoing Maintenance and Support

Regular maintenance is essential for the longevity and efficiency of your heat pump. Awarua Synergy offers maintenance services to keep your system running smoothly.  You can book a heat pump service here. You can also contact us for support and troubleshooting for any issues that may arise.

Environmental Benefits

Professionals can recommend and install energy-efficient heat pumps that reduce your carbon footprint. By choosing a high-efficiency heat pump system, you contribute to a more sustainable environment while enjoying the benefits of modern heating and cooling technology.

By choosing professional heat pump installation services from Awarua Synergy, you ensure that your system is installed safely, efficiently, and in compliance with all regulations, leading to a more comfortable and energy-efficient home.

Book a no-obligation, free home assessment now.

 

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Southland District Council is exploring the possibility of a Healthy Homes project on Stewart Island/Rakiura, led by Awarua Synergy, to alleviate strain on the island’s residents and its electricity supply.

 

Group Manager Awarua Synergy Sumaria Beaton-Sikisini said the project would create a partnership between the Southland Warm Homes Trust, SDC and the Stewart Island/Rakiura Community Board EECA (Energy Efficiency Conservation Authority)’s Warmer Kiwi Homes programme. It would ensure a wraparound service was being offered that would support people in helping to keep their homes warm and dry while also identifying members of the community that could be helped further by accessing government subsidy and working with banks. 

 

To bring the plan to life, Awarua Synergy will spend a week on Stewart Island/Rakiura to scope the project, assessing properties and delivering Healthy Homes workshops.  “This is a good project for local residents who need assistance in keeping their homes warm and energy efficient,”  said Stewart Island/Raikura Community Board chair Aaron Conner.

 

Stewart Island/Rakiura residents are being encouraged to register their interest in the project and to be on the lookout for the team during scope week, September 23 to 27.

“Our Awarua Synergy team will be on the island assessing properties, hosting workshops and we’ll have a pop-up stall so that people can come and ask questions about what we do and how we can help,” she said.

Stewart Island/Rakiura is unique in that the community faces the same difficulty keeping their homes warm and healthy as people on the mainland, but with the added pressure of a limited electricity supply, she said.

 

The Stewart Island Electrical Supply Authority network is powered by five diesel generators at a central power station, and the power is delivered by 30km of overhead lines, 10km of underground cables and 35 distribution transformers.

 

“A commitment from these partners to working on the island would contribute to the wider energy project through energy efficiency and usage through improved insulation,” she said.

 

The idea was first raised by SDC representative Jared Cappie and Great South representative Steve Canny on behalf of Southland District Mayor Rob Scott during a Southland Warm Home Trust meeting. Subsequent discussions involving the Southland Warm Home Trust, Awarua Synergy, Great South, and SDC have begun to shape the project, Beaton-Sikisini said.

 

Awarua Synergy is a Government contract holder for the delivery of insulation and heating subsidies and has 20 years’ experience installing insulation and heating and delivering public education workshops.

 

“We believe everybody deserves to live in a warm, dry and healthy home and we’re just thrilled to be able to expand our services to Stewart Island/Rakiura through this project,” Beaton-Sikisini said.

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Wahoo!  You’ve got your new heat pump installed.   

Did you know that how you use and maintain your heat pump can have a significant effect on its efficiency?  That means if you use it correctly you can save on your power bill too. We’ve put together seven tips and trick to help you use your heat pump efficiently.

Heat Pump Optimal Temperature Settings

  • Heating Mode: Set your heat pump to a comfortable temperature, typically between 18-21°C. Avoid setting it too high, as this can waste energy.

Use the Right Mode

  • Heating and Cooling: Use the appropriate mode for the season. Avoid using the “Auto” mode as it can switch between heating and cooling, leading to higher energy consumption.

Fan Speed and Direction

  • Fan Speed: Set the fan speed to “Auto” to allow the heat pump to adjust airflow based on the room temperature. This ensures efficient operation.
  • Airflow Direction: Adjust the direction of the airflow to ensure even distribution of warm or cool air throughout the room. In heating mode, direct the airflow downwards; in cooling mode, direct it upwards.

Regular Maintenance

  • Clean Filters: Clean or replace the filters regularly to maintain airflow and efficiency. Clogged filters can reduce performance and increase energy use.
  • Outdoor Unit: Keep the outdoor unit free from obstructions such as leaves, dirt, and debris. This ensures optimal airflow and efficiency.

Insulation and Sealing

  • Insulate Your Home: Ensure your home is well-insulated to prevent heat loss in winter and heat gain in summer. This reduces the workload on your heat pump.
  • Seal Gaps: Check for and seal any gaps around windows and doors to prevent drafts and improve efficiency.

Energy-Saving Tips

  • Curtains and Blinds: Use curtains or blinds to block out the sun during hot days and retain heat during cold nights.

Professional Servicing

  • Regular Check-ups: Schedule regular maintenance with Awarua Synergy to ensure your heat pump is running efficiently. Professional servicing can identify and fix issues before they become major problems.

Additional information:

Heat pumps are only designed to heat the room they are in. If you want to heat the whole home, please ask about our ducted heat pump systems.

If you get home and want to heat the room fast, DON’T turn up the temperature! Setting the temperature any higher that 21 degrees will create high power bills.  Instead, turn up the fan speed. The fan will help push the warmer air around faster.

Need to service your heat pump?  Book now. 

Having problems with your heat pump?  Contact us.

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Did you know that, according to Branz (in 2023), around 37% of New Zealand homes have visible mould in the living room and bedrooms. We know that insulation and heating can help provide a healthier living environment, but ventilation plays a key role too.  High moisture levels make your home uncomfortable and unhealthy, and can damage its decor, furniture and even structure. We decided to bust some myths about ventilation and the part it plays in creating a healthy, warm and dry home.

 

Myth #1 I can just open my windows

Here’s the problem: activities like cooking, showering, and even breathing generate moisture.  And it’s amazing how much.  Cooking can generate 3ltrs a day and doing the dishes generates 1ltr a day. Even just breathing, perspiring and taking showers can have an impact.  If you dry your clothes inside, you will be generating huge amounts of moisture (up to 5ltrs a load). 

 

Not only that burning incense and candles, using perfumed sprays like deodorants and air fresheners or smoking and vaping indoors reduces indoor air quality.  Without proper ventilation, these pollutants can build up inside, leading to a variety of health issues like respiratory problems, allergies, and even mould growth.

 

Relying on infiltration or natural ventilation, like opening a window, isn’t really the best option. Some rooms may receive adequate ventilation, others may not. The truth is that you have absolutely no control over the airflow that comes from these sources. Opening the window also doesn’t work is in areas with poor outdoor air quality (for example in the city centre), extreme temperatures, security concerns or high levels of noise pollution.

 

We breathe in around 8ltrs of air per minute, which totals 11,000ltrs of air per day, so it’s easy to see how fast indoor air pollution could affect our health. Properly installed and ducted ventilation systems continuously remove the moisture-laden, stale air, replacing it with fresher, cleaner, drier air.

 

Myth #2 It’s expensive

It’s true that installing a ventilation system has an upfront cost.  However, once installed these systems are cheap to run and the benefits are extensive.

 

Heat and energy recovery ventilation systems typically recover 70 to 80% of the heat in outgoing airstreams and transfer it to incoming airstreams, saving a lot of money in heating the home.

 

Having cleaner, drier air all year round means a healthier living environment and less illness.  It’s often young children and the elderly who are most affected by living in a damp, mouldy home, but they often require the working members of the family to stay home and look after them when they are ill, resulting in lost income as well as potential long term health issues for the sufferers.

 

 

Myth #3 Only people with respiratory problems need a ventilation system

Did you know that damp and mouldy conditions can be major triggers for asthma? But it’s not just asthma sufferers that benefit from a ventilation system.  A constant supply of filtered fresh air entering the home can help to control pollutants in the indoor atmosphere, which can have a positive impact on the health of everyone in the family.

If a home does not have an adequate ventilation system and humidity is high, this can provide a perfect breeding grounds for dust mites. These dust mites and their airborne detritus thrive in homes that are not effectively ventilated.  When their detritus encounters the skin or is inhaled, it can cause allergic reactions, resulting in asthma attacks, eczema, watering eyes, itching, sneezing and a runny nose. These issues can be significantly reduced with an effective ventilation system.

In the summer, hay fever causes misery and suffering for many people. An effective ventilation system can filter out larger particles, such as pollen, preventing them from entering the home. Having a ventilation system in place means there is no need to open the window, which can cause a problem for those with pollen allergies.

 

Myth #4 There’s nothing I can do about the condensation on my windows

A recent My Health My Home survey found that 58% of homes experience condensation. 

 

Condensation is most noticeable in winter because there is a large difference in temperature between the inside and outside of the home. That means once the heating is turned off the inside temperature drops quickly and soon reaches the point of 100% saturation. As the air cools further, some of the water can no longer be held in the form of invisible water vapour and begins to form liquid droplets. Condensation is the most common form of dampness and will eventually lead to mould growth.  If it is left to develop over time then damp patches may start to appear on walls, which means that wallpaper may peel, and ultimately black mould will grow. This leads to musty smells, damage to the fabric of the house and it can even result in health problems.

 

Introducing adequate ventilation gently ventilates the home to transform a stagnant and stale atmosphere into a fresh, healthy and condensation free environment.

 

Myth #5 Only more modern airtight homes need ventilation

 

Today’s houses are constructed and designed to seal in the heat (or cool in the summer).  This means the houses maintain a much more stable temperature and energy bills are lower, but it is also making it much harder for them to ventilate naturally.  This means they need a ventilation system.  However, ventilation systems do not only benefit the more modern, airtight homes. 

 

A typical household produces about 12 litres of water per day from cooking, showering, and general living – the equivalent of a big bucket of moisture sloshing around your home. In addition, our busy lifestyle often means we spend most of our days out and about. That leaves little time to let fresh air in, particularly in cold weather when we often arrive home in the dark and certainly don’t want to fling open the windows then.

 

At Awarua Synergy our home assessment staff can recommend what is best for your individual home to make the maximum difference with your budget. Each set of circumstances is different – so be sure to chat to our expert team today.

 

Beat the damp – chat to the expert team at Awarua Synergy today on 0800 WARM SOUTH for your FREE, unconditional home energy health check!

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It’s well past mid-winter and those of us in the Deep South have felt every single degree drop. What’s more, cost of living has risen sharply, making most of us think twice before we turn on that heater.

Lucky for us, we have Awarua Synergy on our side.

Awarua Synergy, led by General Manager Sumaria Beaton-Sikisini, are the right people to talk to if you want winter warming solutions.

These are things that can be done right now that will absolutely make a difference to how your house feels, ensuring the rest of the winter is spent in a warm and healthy home.

Awarua Synergy offers free Healthy Homes workshops for workplaces and community groups that are packed with practical, low cost, common-sense tips and tricks to change the way your house, and your whanau, lives and breathes.

Sumaria recently gave a talk to volunteers from the Citizens Advice Bureau (CAB), helping them better understand the services Awarua Synergy provides so that they, in turn, can give valuable advice to members of the community.

Sumaria talked attendees through managing moisture, creating thermal envelopes, the different kinds of heat and how your power bill is split up, explaining everything in her cheerful and engaging manner.

CAB Learning and Development facilitator Anne McCracken said the talk was most helpful.

“It will help our volunteers when a client calls in with queries,” she said.

Sumaria said the team at Awarua Synergy knows that sometimes heating your home can mean another bill that might be hard to pay, but they also know how important having a warm dry house is to our community’s health and wellbeing.

“Awarua Synergy provides free, unconditional home energy health checks throughout the

region. We also talk people through ways to make sure they are getting value for money, as

well as finding ways to help heat their homes and keep them warm,” Sumaria said.

“We also have resources to help you access subsidies and discounts to stay warm this winter,”

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